Administrative Virtual Assistant · Philippines

I am a dedicated and results-driven professional with experience in Customer Service, SEO Link Building, Digital Outreach, and Administrative Support. I enjoy helping businesses build strong customer relationships while also supporting their online growth through effective SEO and link-building strategies. In customer service, I am experienced in handling customer inquiries, follow-ups, complaints, account concerns, and professional communication. I believe in listening carefully, responding with empathy, and finding practical solutions while maintaining a positive customer experience. In SEO and link building, I specialize in website research, guest post outreach, link insertion, backlink prospecting, publisher communication, and off-page SEO. I evaluate websites based on relevance, quality, authority, and potential SEO value, while maintaining organized outreach records and professional relationships with website owners and publishers. I am organized, adaptable, detail-oriented, and comfortable working independently or as part of a team. I am always willing to learn new tools and processes and continuously improve my skills to deliver reliable, high-quality work. My goal is to provide dependable customer support and effective SEO assistance that helps businesses save time, improve their online presence, and achieve their goals.

MARIA
FLOR PODUNAS LAGRAMA

Appointment Setter | Customer Support | Administrative Virtual Assistant | Data Entry & Operations
Maria Flor Podunas Lagrama
5+ Years Years Experience
6+ Clients Served
32+ Tools Mastered
100% Client Satisfaction

What I Do Best

CORE STRENGTHS

The key competencies that make me an indispensable asset to your business.

01 🗂️
Organisation & Admin
  • Administrative Support
  • Customer Support
02 📅
Workflow & Systems
  • Data Entry & Management
  • SEO & Link Building
03 💬
Communication
  • AI-Powered Productivity
  • Research & Organization

My Arsenal

TOOLS I MASTER

The industry-standard platforms I work with daily to keep your business running like clockwork.

GmailGmailMicrosoft OutlookMicrosoft OutlookZoomZoomGoogle DriveGoogle DriveGoogle DocsGoogle DocsGoogle SheetsGoogle SheetsMicrosoft WordMicrosoft WordMicrosoft ExcelMicrosoft ExcelMicrosoft OfficeMicrosoft OfficeHubSpotHubSpotMailchimpMailchimpChatGPT / AI ToolsChatGPT / AI ToolsGemini AIGemini AIActiveCampaignActiveCampaignLoomLoomGrammarlyGrammarlyGmailGmailMicrosoft OutlookMicrosoft OutlookZoomZoomGoogle DriveGoogle DriveGoogle DocsGoogle DocsGoogle SheetsGoogle SheetsMicrosoft WordMicrosoft WordMicrosoft ExcelMicrosoft ExcelMicrosoft OfficeMicrosoft OfficeHubSpotHubSpotMailchimpMailchimpChatGPT / AI ToolsChatGPT / AI ToolsGemini AIGemini AIActiveCampaignActiveCampaignLoomLoomGrammarlyGrammarly
HeyGen AIHeyGen AITrelloTrelloGoogle CalendarGoogle CalendarGoogle WorkspaceGoogle WorkspaceSlackSlackAsanaAsanaNotionNotionClickUpClickUpMonday.comMonday.comAirtableAirtableBasecampBasecampSalesforceSalesforceGo High LevelGo High LevelBufferBufferQuickBooksQuickBooksCalendlyCalendlyHeyGen AIHeyGen AITrelloTrelloGoogle CalendarGoogle CalendarGoogle WorkspaceGoogle WorkspaceSlackSlackAsanaAsanaNotionNotionClickUpClickUpMonday.comMonday.comAirtableAirtableBasecampBasecampSalesforceSalesforceGo High LevelGo High LevelBufferBufferQuickBooksQuickBooksCalendlyCalendly

Portfolio

SAMPLE WORK

A glimpse into work I've delivered for clients.

Link Prospecting And Vetting Process
Link Prospecting And Vetting Process
Link Building Sample
Link Building Sample
Guest Post Outreach & Link Building
Guest Post Outreach & Link Building
SEO Link Building & Domain Outreach Prospecting
SEO Link Building & Domain Outreach Prospecting
Executive Operations System
Executive Operations System
LEAD TRACKER
LEAD TRACKER

Credentials

CERTIFICATIONS

Professional credentials that validate my expertise and commitment to continuous growth.

E-COMMERECE AND DIGITAL MARKETING
🔍 Expand

E-COMMERECE AND DIGITAL MARKETING

RENE AI ACADEMY

Social Media Management 101
🔍 Expand

Social Media Management 101

RENE AI ACADEMY

Certificate of Completion as AI Tools Specialist
🔍 Expand

Certificate of Completion as AI Tools Specialist

ReneAi

Bookkeeper Virtual Assistant
🔍 Expand

Bookkeeper Virtual Assistant

Rene AI Academy

Go High Level Specialist
🔍 Expand

Go High Level Specialist

Rene Ai Academy

Social Proof

CLIENT REVIEWS

Real words from real clients I've had the pleasure of working with.

Testimonial screenshot

Steven Gulliver

Gulliver Financial Advisory

Testimonial screenshot

Diana Smith

Residential Real State Agency

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James Crisser

an early-stage SaaS startup

Testimonial screenshot

Paul Jones

home renovation contracting company

Testimonial screenshot

Madonna Ericson

Etsy handmade jewelry shop

Testimonial screenshot

Paul Jones

Home Renovation Contracting Company

MARIA

Let's Work Together

READY TO LEVEL UP?

Let's build something exceptional together. I'm available for new projects and long-term partnerships — drop me a message and let's get started.

⭐

Rene AI Verified Scores

Independently assessed · Powered by Rene AI

🏆
100%
VA Readiness Score
🗣️
B1
English Level
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